01 — The Challenge
The Business Problem
Peony Beauty Center lost prospective aesthetic clients outside business hours and suffered from reception phone congestion and scheduling mix-ups during peak consultation days.
All Projects
CONCEPT DEMOClinic Experience & Booking Hub
Peony Beauty Center
A luxury clinic experience that captures patient appointment requests 24/7 and organizes daily consultation workflows.
bsmaai.com/poney
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CLIENT
Peony Beauty Center
PRODUCT TYPE
Clinic Experience & Booking Hub
BUSINESS SCOPE
Treatment Catalog
ENGINEERING
Mobile-First Experience
LANGUAGES
English · Arabic · Kurdish
STATUS
CONCEPT DEMO
02 — Our Solution & Product Experience
Custom Engineering & Daily Workflows
BSMA designed a mobile-first digital experience with a visual treatment discovery catalog, a private 24/7 appointment intake funnel, and an internal staff management workspace.
01
Interactive Treatment Catalog
Helps prospective clients understand medical procedures (laser, skincare, aesthetics) with transparent durations and guidance.
02
24/7 Private Appointment Request Funnel
Captures patient inquiries round-the-clock while respecting privacy and routing details directly to reception coordinators.
03
Dedicated Clinic Operations Hub
Allows clinic staff to confirm, reschedule, or follow up on client requests with zero booking mix-ups.
03 — The Business Result
Measurable ROI & Outcomes
24/7
Online Appointment Capture
Mobile-1st
Effortless Patient Discovery
Staff Hub
Centralized Consultation Desk
Captured 24/7 consultation bookings without added reception staff, eliminated patient booking confusion, and elevated brand prestige in the premium aesthetics market.
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